Privacy
HorseFil Privacy Policy
Quick answer
These HorseFil information pages are read-only. They do not ask for card details, and nothing on them needs an account. An order, a payment or a refund is handled on the checkout by the companies named there, under their own policies. To ask what data is held about you, contact us on +1 (302) 200-3480 or at [email protected].
Who runs this HorseFil website, and what does this policy cover?
Gohorsefil publishes gohorsefil.com as the USA authorized HorseFil retailer. It is not the manufacturer of HorseFil, and it earns money when a reader buys through this site.
This policy covers the pages you are reading now. It does not cover the checkout, the payment provider, or any website you reach by clicking a link here. Those are run by other companies under their own policies.
| Part of the experience | Who runs it | Whose policy applies |
|---|---|---|
| These information pages | Gohorsefil | This policy |
| The order page and payment | The seller's checkout provider | The policy shown on that checkout |
| Delivery and tracking | The carrier named in your order email | The carrier's own policy |
| Linked research sources | NIH, NCCIH and the journals cited | Each publisher's own policy |
What do these HorseFil pages ask you for?
Very little. The pages are written to be read. There is no account to open, no login, and no card field anywhere on this site.
You give us information only when you choose to get in touch. An email carries whatever you type into it, including your name and address if you add them. A phone call carries what you say on it.
- No page here asks for a card number, a bank detail or a password.
- No page here needs an account or a login to read.
- An email tells us whatever you put in it, and nothing more.
- A call to the order desk is handled by that desk, not by this website.
What happens when you email or call about HorseFil?
The website inbox is [email protected], read Mon-Fri 9:00am-5:00pm ET. It handles questions about these pages: a typo, a broken link, a source, a press request, or a privacy question like this one. It cannot see orders, payments or refunds.
The order desk on +1 (302) 200-3480 handles orders, tracking, changes and refunds. When you call, that desk needs enough to find your order, which usually means your order ID and the name on it.
What to include, and what to leave out
- Include your order ID when your question is about a parcel or a refund.
- Include the page title and the sentence when you are reporting an error.
- Leave out card numbers. No one here needs them by email.
- Leave out medical details. A clinician is the right person for those.
What happens to your data when you order HorseFil?
An order is placed on the checkout, not here. The checkout collects what it needs to take payment and ship a parcel, and it says on that page which company is behind it.
Read that page before you confirm. It is the document that governs your payment details, your delivery address and your refund record. This site cannot speak for it, and will not guess at what it does.
Before you confirm
Open the policy linked on the checkout and read what it collects. That takes a minute and settles most questions.
Keep the order email
It carries your order ID and the tracking link. Both matter later if you claim under the guarantee.
For a refund
Call +1 (302) 200-3480 with the order ID. The returns address is 3 Times Square, Floor 12, New York, NY 10036, USA, and the return travels with your full name, email, and order ID.
If something looks wrong
Contact us and say which page or email you are looking at. We will tell you which desk owns it.
Does this HorseFil site use cookies, analytics or fonts from elsewhere?
No list of tracking tools is published on this page, and we are not going to invent one to fill the space. What runs on a website can change, and a stale list is worse than none.
If you want to know what is in use on the day you are reading, contact us and ask. In the meantime, your browser is the control you already hold.
What does this HorseFil privacy policy not tell you?
Most privacy pages fill their gaps with confident wording. This one names them instead, in the same way the product pages name the missing Supplement Facts panel.
Each gap below has one answer: ask, and you get a real reply rather than a paragraph written to look complete.
| Question people ask | What this page will say |
|---|---|
| How long is my message kept? | Contact us and ask. No period is invented here. |
| Which outside companies see my data? | Contact us. The checkout names its own providers on that page. |
| Where is the data stored? | Contact us. This site will not guess at a location. |
| Is my data ever sold? | Gohorsefil does not sell visitor information collected through these pages. |
| How do I have a message deleted? | Ask in writing and say which message you mean. |
| Which laws apply to my request? | That depends on where you live. Contact us and we will take the request as it comes. |
What choices do you have as a HorseFil reader?
You can read these pages without telling us anything. Everything beyond that is a choice you make one message at a time.
- Read anonymously: no account, no sign-up, nothing to accept before the text appears.
- Contact us only when you want to, using the channel that fits the question.
- Ask what is held about you, and ask for it to be removed where it is ours to remove.
- Use your browser's controls for cookies and site data at any time.
- Stop email contact by saying so in a reply. We do not need a reason.
None of these choices affects your refund rights. Those sit with the seller's stated guarantee and the order desk, not with this website.
How does this site handle children, security and outside links?
Children
The product is labelled for healthy adults 18 and over. These pages are written for adults, are not aimed at children, and do not knowingly collect information from them. If you believe a child has sent us something, contact us and we will deal with it.
Security
No website can promise perfect security, and one that does is overselling. Send only what a question needs, keep card details on the checkout, and treat any message asking for a password as a fake.
Links away from this site
The references at the foot of many pages lead to public bodies and journals. The order buttons lead to a checkout. Once you leave, the other site's policy governs what happens next, and its terms replace ours.
How do you reach us about HorseFil privacy?
Use the channel that matches the question. Sending an order question to the website inbox only adds a day to the answer.
| What you need | Where to go |
|---|---|
| A privacy question about this website | [email protected], Mon-Fri 9:00am-5:00pm ET |
| Anything about an order or refund | +1 (302) 200-3480, the order desk |
| Postal mail to the site office | 304 Park Avenue South, Floor 11, New York, NY 10010, USA |
| Returned bottles | 3 Times Square, Floor 12, New York, NY 10036, USA |
| More contact detail | The contact page |
HorseFil privacy questions
Does this HorseFil site ask for card details?
No. Payment happens on the checkout, not on these pages. If any page on this site ever asks you to type a card number, stop and contact us before you do.
Can this site see my HorseFil order?
The website inbox cannot. Orders, tracking, changes and refunds sit with the order desk on +1 (302) 200-3480, which is the number to call about anything attached to a purchase.
What happens to an email I send?
It arrives at [email protected] and is read Mon-Fri 9:00am-5:00pm ET. Include only what your question needs. If you want to know how long a message is kept, ask in the same email and we will tell you.
Does this site use cookies or analytics?
No list of tools is published here, and we will not invent one. If you want to know what is running on the pages today, contact us and ask. Your browser settings control what it accepts.
How do I ask what personal data you hold?
Contact us. Call +1 (302) 200-3480 for anything linked to an order, or write to [email protected] for anything linked to this website. Say what you are asking for in the first line.
Is this site meant for children?
No. The product is labelled for healthy adults 18 and over, and these pages are written for adults. Nothing here is aimed at children or collects information from them on purpose.
What happens when I click through to another website?
You leave this site, and the policy of the other site takes over. That includes the checkout, the payment provider and every source linked in our references.
How will I know if this policy changes?
The last-updated date sits under the title at the top of this page. No schedule is set for changes. Contact us if you need the position on a specific date.
Ready when you are
Order HorseFil from the authorized outlet
Packs of several sizes, priced on the secure checkout. Every order carries the money-back guarantee printed on the listing. Questions first? Call +1 (302) 200-3480.
Keep reading
Terms & Conditions
What this site promises, what it does not, and who you are dealing with at each step.
Read →LegalDisclaimer
What the claims mean, what the seals do not prove, and where this site stops.
Read →CompanyContact Gohorsefil
Every route in one table: what each one handles, what it cannot reach, and why no sales email exists.
Read →